Conference Details Screen for Ad-Hoc Conferences
Conference Details allows the user to view parties on a conference call and selectively mute or drop individual parties for a conference call setup on a 9600 Series IP Telephone.
If administered on an Expansion Module button, the SBM24 Button Module must be connected.
To enable Conference Details capabilities:
- On the Class of Restriction (COR) form make sure that Block Enhanced Conference/Transfer Displays is set to No.
- As described in On- Hook Dialing, administer the Conference Display Feature Button to a Phone button on the Phone screen.
To use the Conference Details feature:
- Set up a three-party conference from the 9600 Series IP Telephone (Call Appearance Active Conference).
The first set of Softkeys on the Phone screen is Hold, Add, Drop, and More. Press More to see the additional softkeys: Details, SendAll, Transfer, and More.
- When all parties have answered the call, press the Details softkey to view the other parties on the conference.
Each party is displayed on separate Application lines. The Softkeys are Silence (far end mute), Drop (for selected drop), Refresh, and Back.
- The Silence feature only works with a trunked-party.
- The selected party is far-end muted and the word “Mute” is appended to the conference party name.
- Pressing the Silence softkey again toggles the far-end mute feature, un-muting the call and causing the word “Mute” to be removed from the conference party name.
- The Drop softkey on the Details page is for selected conference party drop. The conference party name is automatically removed from the conference party list.
- The Refresh softkey refreshes the Details display when one or more parties have been added or dropped remotely from one of the other extensions on the conference call.
- CM currently supports a maximum 6-party ad hoc conference call. All parties listed on the Conference Details Screen for a 6-party conference will be visible on the Details screen.
- If all parties on the conference call are dropped, either via the Drop softkey or remotely, the Phone screen replaces the Conference Details Screen.